FAQs

We accept Visa, Mastercard, American Express, Apple Pay, Google Pay, Shop Pay, and Paypal.

We have those! If you have a discount code you'd like to apply to a purchase just follow these steps:

1. Click Checkout to begin the checkout process

2. In the Discount field, enter your code

3. Click Apply and enjoy the savings!

* Only one discount code applicable per purchase
* We are not associated with any third-party coupon sites. It's possible that any discount code found on any site other than exquisiteform.com, our social media pages or our newsletters is not valid.
* The best way to receive special codes and promotions is to subscribe to our newsletter below!

You have to be a registered user. You can either sign up before ordering or you will be given the option after checkout. Just follow these steps:
1) Click on "Account" at the top of the page
2) Log in to your account
3) Click on "Orders" on the left-side menu
4) You'll see a list of your orders with their status on the right

It means we're working quickly to ship out your order but that it hasn't shipped just yet.

If the order has not shipped yet, please reach out to us as soon as possible! We're working hard to get your order out as quickly as we can, so the sooner we hear from you the better.

If your order has shipped, please go through the returns process and one of our amazing customer service heroines will send you a USPS return label. Just apply the new label when you receive the package and send it back!

We currently only ship to the U.S., but we're working hard to expand to other countries! Sign up to our newsletter at the bottom of the page to keep up with all future announcements.

When your order is shipped, you will receive a confirmation email with shipment details and a tracking number. If you have an account with us, you can also look up your tracking number using the following steps: 
1) Click on "My Account" at the top of the page
2) Log in to your account
3) Click on "My Orders" on the left-side menu
4) Find the correct order on the right and click on "VIEW ORDER"
5) Click on the "Order Shipments" tab
6) You can either click on "Track this shipment" on the right or use the tracking number and track it manually through the USPS website.